Our exchange policy is valid for 30 days.

If this deadline has gone by, we cannot offer an exchange.

We do not accept exchanges on food items.

Your item must be in the original packaging when it is returned and in the same condition you received it.

Qualified Exchanges

Please post all product exchanges to:

P.O. Box 40002 Taunton Garden

Whitby, ON

L1R 0G2

It is recommended that exchanges with a value of over $75.00 are insured and/or require a signature to guarantee receipt on our end.

Clients are responsible for the cost of shipping.

We only replace damaged or defective items.  If you’d like to exchange it for the same item, great!  If not, you can select a replacement product at an equal value.

We will pay the shipping on the new item if it’s valued over $75.00